Delivery Policy

We deliver a digital service. After payment is confirmed, our team starts the campaign for the public video or channel link you gave us. You follow progress in your account and receive an email when the order is complete. Nothing is posted or shipped.

Work starts after we confirm your payment (normally within our working hours, Monday to Saturday, 10 AM to 9 PM IST). Our standard delivery window is 3 to 21 days, and exactly where in that range your order falls depends on the package size you choose, larger packages naturally take a little longer to deliver safely. We pace campaigns to look natural and to protect your video, so this window is an estimate rather than an exact promised date.

• A correct public link. We cannot change the link once a campaign has started.
• The video or channel must stay public and unchanged.
• Comments turned on for Topic Based Comments.
• For watch-hours packages, a public video of at least 60 minutes.

We may deliver in stages. An order is complete when the package target has been reached or, if some part cannot be delivered, when we have refunded the undelivered part under our Refund Policy. We keep delivery records for each order.

If something delays your order, we will update you in your account or by email. You can open a support ticket at any time from your account. See the Refund & Cancellation Policy and the free 30-day refill.