Refund & Cancellation Policy

Last updated: 10 October 2026

Pending orders

You may request cancellation while an order is still pending. If approved, the amount is credited to your GrowMyFame wallet for use on a future order, subject to applicable law.

After work starts

Digital campaign resources may be allocated immediately. Once campaign execution has started, cancellation is normally unavailable and refunds are not ordinarily provided, except where this policy or applicable law requires otherwise.

Delivery Guarantee

If the work is not delivered as promised, you receive a full refund for the undelivered order. If the work is only partially delivered and the remaining portion is not delivered as promised, you receive a partial refund for the undelivered portion.

What the guarantee does not cover

Third-party platforms may change public metrics after delivery. The guarantee concerns work that was not delivered as promised; it is not a guarantee of permanent platform metrics, viral performance, monetisation, subscribers or revenue.

How to request a refund

Email support@growmyfame.com or open a ticket from your account, with your order ID and payment or transaction ID.

Payment disputes

Please contact us first so we can investigate legitimate issues. We do not prohibit lawful payment disputes, but we may provide order, payment and delivery records to a payment provider when responding to one.

Applicable law and mandatory consumer rights always prevail over this policy.