Terms of Service

GrowMyFame is a trading name of Kumar Anuraj, based in Lucknow, Uttar Pradesh, India (“GrowMyFame“, “we“, “us“). These Terms of Service, together with our Refund & Cancellation Policy, Delivery Policy, Dispute & Chargeback Policy, Acceptable Use Policy and Privacy Policy, form the agreement (“Agreement“) between you and us for your use of growmyfame.com and every order you place.

“You” means the person placing the order and anyone on whose behalf they order. If you order for a company, channel owner or client, you confirm that you have the authority to bind them and that you are responsible for their compliance.

• You must be 18 or older and able to enter a binding contract. We do not sell to minors.
• You must give true, complete and current details and keep your account secure. You are responsible for everything done through your account.
• You may not order if you are barred by law from receiving our services, or if we have previously closed your account for a breach of our terms.

We sell paid promotion campaigns for public YouTube videos and channels: views, watch-time, Topic Based Comments, subscribers and bundles of these. A campaign promotes your public content so that it can reach more people. It is promotion, not a guarantee of any outcome. We never ask for, and you must never send us, your YouTube, Google or any other account password.

The exact quantity and description of each package is shown on its product page and in your order confirmation. Quantities are campaign targets. We may deliver part of a package from different sources or in stages.

What we stand behind. Every order comes with a careful delivery, live progress in your account, free 30-day refill protection and our Delivery Guarantee. If a platform re-counts or removes part of what we delivered within your refill period, tell us and we will refill it, free. In our five years of marketing work, we have not seen a customer’s channel banned or penalised because of our campaigns, and we work every day to keep it that way.

What no one can promise. Like every marketing service, we promise our work and our protection, but not the decisions of third parties. So, to keep things clear and fair, we do not promise, and you agree not to rely on any promise of: permanent counts, search or recommendation ranking, virality, monetisation or Partner Program approval, revenue, sales, a particular audience, engagement, or the way any platform will treat your channel. YouTube and other platforms decide how to count, re-count, hide or remove metrics, and they may do so at any time and without notice. Results also depend on your content, your channel, your title and thumbnail, and your audience.

A gentle note on platform rules. Platforms set their own rules and can change them, or how they read a channel, at any moment, so something unexpected can come up at any time, with any provider. A channel’s health also depends on everything that touches it, including any other promotion or growth service you use now, or have used in the past, which we cannot see or control. For that reason you place your order by your own decision, after reading the platform’s current rules, and we are not responsible for action a platform takes, in particular where other services were used on the channel. If you are running another promotion service at the same time, please tell us before you order so we can guide you.

• Provide accurate public links for content you own or are fully authorised to promote.
• Keep the video or channel public, available and unchanged (same URL, title and settings, and comments on where relevant) for the whole campaign and the refill period. Do not delete, privatise, unlist, geo-block, age-restrict or monetise-lock it, and do not run other promotion on the same video at the same time.
• Follow YouTube’s Terms of Service, Community Guidelines and all laws that apply to you and your content. You alone are responsible for your content, your channel and your use of the service.
• Tell us promptly (within 7 days of completion) if something is wrong. Delays reduce what we can verify and fix.

We may refuse, pause, cancel or stop any order at our sole discretion, including for content or channels that are unlawful, infringing, deceptive, fraudulent, hateful, harassing, sexually explicit, graphically violent, harmful to children, dangerous, related to gambling, drugs, weapons or financial schemes we consider high risk, or that break platform rules or our Acceptable Use Policy. If we cancel before starting, we refund the order. If we cancel because of your breach after work has started, no refund is due for the part already delivered.

• Prices are shown in US dollars unless stated. UPI payments are collected in Indian rupees at the rate shown on the payment screen at the time of your order. PayPal and other methods are processed by those providers and are subject to their terms.
• Prices are the prices at the moment you order. We may change prices at any time for future orders, and we correct obvious pricing errors before accepting an order.
• You are responsible for any taxes, duties, bank charges and foreign-exchange fees that apply in your country, unless we state that tax is included at checkout.
• Work begins only after we confirm your payment. Orders that stay unpaid receive a reminder and are cancelled automatically.
• You must pay with a payment method you are authorised to use. Paying with another person’s card or account without permission is fraud.
• We may verify your identity, payment or channel ownership, hold an order for review and refuse any order we reasonably suspect of fraud, abuse or sanctions or legal risk. If we do, we refund unaffected amounts as required by law.

Our services are digital services that start soon after payment. By ticking the confirmation box at checkout you expressly ask us to begin the service immediately, and you acknowledge that, once the service has begun, you lose any statutory right to cancel or withdraw (including any 14-day withdrawal right in the UK and EU) for the part of the service already performed, to the extent the law allows this. Where the law gives you a right we cannot remove, that right is unaffected and this clause applies only as far as the law permits.

Delivery is explained in our Delivery Policy. We do not promise a delivery time. Any timing we mention is an estimate only, is not a term of the contract, and depends on the platform, the package and demand. Progress is shown in your account.

If the delivered amount of a completed order drops, you may request one free refill within 30 days of completion, from your account, with screenshots from YouTube Studio. A refill replaces only the measured drop, never exceeds the original order amount, and is available only if the video stayed public and unchanged and you did not run other promotion on it. Refills are reviewed and approved or declined by our team. The refill is the main remedy for drops. It is not a guarantee of permanent counts.

Refunds are decided by our team case by case under the Refund & Cancellation Policy. A refund is not automatic and is not available because you changed your mind or because a platform later changed a count. Where a refund is approved it is limited to the undelivered part of the order.

Please contact us first. If you have a problem with an order, write to support@growmyfame.com and allow us 7 days to fix it. Filing a bank, card or PayPal dispute or chargeback for a service that has been delivered or has started, without first giving us this chance, or for an order you did place, is a breach of this Agreement.

If you do so, you agree that we may: (a) submit to the payment provider all records we hold, including your order and payment details, your acceptance of these terms with date, time, IP address and device information, the video link you gave us, our messages and delivery records; (b) cancel pending orders and suspend or close your account, wallet and GrowCash balance; (c) recover the disputed amount and the fees and reasonable costs the dispute causes us; and (d) refuse future orders and, where the law allows, share relevant information with payment providers and fraud-prevention services. Our Dispute & Chargeback Policy explains the process.

GrowCash is reward credit earned on completed orders and spending milestones. It sits in your wallet, can be used only on future GrowMyFame orders, has no cash value and cannot be withdrawn, sold, transferred or exchanged. It is reversed if the order that earned it is refunded, cancelled or disputed. Wallet credit you paid for is used only for GrowMyFame orders. Only the single best discount applies to an order and discounts never combine. We may change, pause or withdraw offers, badges, perks and gift coupons at any time, and we may remove rewards obtained through error, misuse, multiple accounts or abuse.

You keep ownership of your content. You give us permission to access the public links you provide, to view and to share them as needed to run the campaign, and to describe the order in anonymous records. You confirm that you have all rights needed and that your content does not infringe anyone’s rights.

The GrowMyFame name, logo, website, text, designs, tools, calculators and articles belong to us or our licensors. You may use them for your own personal, non-commercial planning. You may not copy, scrape, resell, reverse engineer or build a competing service from them without our written consent. Our free tools give planning estimates only.

Our tools and articles are for general information and planning. Estimates are not forecasts and are not financial, legal or tax advice. Platform rules change. Always check YouTube’s official rules and your own numbers in YouTube Studio before deciding anything.

Customers who place an order of $50 or more may share a star rating and feedback about it. We do not allow feedback that contains abusive or offensive language, foul words, spam, links or personal data, and we may remove any feedback at any time. By sending feedback you allow us to use it, together with your first name and the service you bought, to improve and promote our services.

We may suspend or close your account, cancel orders and withhold wallet credit and GrowCash if you breach this Agreement, give false information, abuse offers or support, threaten or harass our team, attempt fraud or a dispute abuse, or if we are required to do so by law or by a payment provider. You may close your account at any time by writing to us, subject to completing open orders.

To the fullest extent permitted by law: (a) our total liability to you for any claim relating to an order is limited to the amount you paid for that order; (b) we are not liable for indirect, special or consequential loss, or for loss of profit, revenue, audience, ranking, data, goodwill, monetisation, account access or business opportunity; and (c) we are not liable for any act or omission of YouTube, Google, banks, payment providers, internet providers or other third parties, or for events outside our reasonable control.

Nothing in this Agreement limits or excludes liability that cannot lawfully be limited, including for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any consumer right that cannot be excluded under the laws of your country (for example in the UK, the EU, Australia or US states).

You agree to defend and compensate GrowMyFame, Kumar Anuraj and their owners, staff and partners against claims, losses, fines, platform penalties and reasonable legal costs that arise from your content, your channel, your breach of this Agreement or of any law or platform rule, or your fraudulent or abusive dispute of a payment.

Except as stated in this Agreement, the services and website are provided “as is” and “as available”. To the extent allowed by law we disclaim all warranties, express or implied, including fitness for a particular purpose and uninterrupted or error-free operation.

We handle your data as described in our Privacy Policy. You agree that we may contact you about your orders, support, payments, refills and important changes by email, your account and messaging apps such as WhatsApp if you have contacted us there. Marketing messages are optional and you can opt out at any time.

You agree that our electronic records, including logs of your acceptance of these terms, payment, IP address, device and messages, are valid evidence of what was agreed and done, unless shown to be wrong.

We are not liable for delay or failure caused by events beyond our reasonable control, including platform changes or outages, internet or power failures, payment-system failures, cyber-attacks, government action, natural disasters, epidemics or war.

This Agreement is governed by the laws of India. We will first try to resolve any dispute in good faith by email within 30 days. If that fails, the dispute will be finally settled by arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by us from a list of independent professionals, with its seat at Lucknow, India, in English. Subject to arbitration, the courts at Lucknow have exclusive jurisdiction. Each side bears its own costs unless the arbitrator orders otherwise. Claims must be brought within one year after the cause of action arose. If you are a consumer in the UK, the EU or Australia, you keep the mandatory consumer protections and the right to go to the courts of your home country, and nothing in this clause removes them.

You confirm that you are not on any sanctions list and are not ordering for a person or entity that is. We may refuse service where required by law.

• Changes. We may update these terms. The version in force when you place an order applies to it, and we record the version you accepted. Continued use after a change means you accept it.
• Entire agreement. This Agreement is the whole agreement between us about the services.
• Severability. If part is unenforceable, the rest continues.
• No waiver. Not enforcing a right is not giving it up.
• Assignment. We may transfer this Agreement to a successor of the business. You may not transfer it without our consent.
• Language. The English version controls.
• Notices. We may notify you by email or in your account.